The other reason your adt pulse wifi camera may be offline is that it is in a wifi dead zone.
My adt door lock is offline.
For simple and easy steps on how to reset your gateway keep reading.
The adt pulse gateway is an electronic device that links the security panel and your adt pulse lifestyle devices light switches door locks thermostats cameras etc to your broadband router modem so that the information can be transmitted and received over the internet.
These devices operate due to z wave wireless technology.
Watch how easy it is to remotely lock and unlock doors with the adt pulse app.
Check the device status via the online adt pulse portal.
Register at myadt to pay your bill print certificate for insurance discount manage alarm contacts manage recurring payments and view your alarm activity.
Smart locks with adt allow you to control your home s door locks with the pulse app which means that you never have to remember your keys again you can lock and unlock the door no matter your location with the touch of a button and you always know when the status of your smart lock changes goes from locked to unlocked.
Enter your security code followed by pressing 2.
The gateway should show a status of online.
First things first you may use your adt pulse feature to control several types of devices like door locks garage doors on off appliance modules and thermostats.
Try moving your camera closer to the gateway and do another complete power cycle by unplugging the power cord from the camera waiting a couple minutes then plugging it back in.
But it offers a lot of added benefit.
Adding smart locks to your home opens up a new realm of possibility while firmly closing the door on unwanted visitors.
Once installed you need not worry about where you kept your keys or if you are home when your parents visit because with the remote access technology you can easily open and close your door from anywhere.
This may be especially true if you recently moved your gateway or camera.
Because these devices operate on z wave technology there may be 2 ways to get your troubled device up and running.
Remotely lock and unlock your doors with smart locks from adt.
Select system click gateway.
One of the main features on the adt pulse app is the remote access capability.
Wait several minutes and you should see the power status network and cellular lights turn off or either red and finally back to green.